Online Refund Process
Canceling your waiting list ticket online offers convenience and flexibility. To initiate an online refund, follow these simple steps:
1. Log in to your IRCTC account: Visit the official Indian Railway Catering and Tourism Corporation (IRCTC) website and log in to your account using your credentials. If you don't have an account, you can easily create one by following the registration process.
2. Access your profile: Once logged in, navigate to the "My Profile" tab, which can usually be found on the homepage or in the main navigation menu.
3. View booked tickets: Look for the "Booked Tickets" tab within your profile. Click on it to view a list of all your booked tickets.
4. Select the ticket to cancel: Identify the specific ticket you wish to cancel from the list and click on it to proceed with the cancellation process.
5. Initiate cancellation: Within the ticket details page, you will find a "Cancel Ticket" button. Click on this button to initiate the cancellation process.
6. Provide cancellation reason: A dialog box will appear, asking you to enter your cancellation reason. Enter a brief explanation for canceling your ticket and click on the "Submit" button to proceed.
7. Confirmation message: After submitting your cancellation request, a confirmation message will be displayed on the screen, confirming that your ticket has been successfully canceled.
The online refund process typically takes between 3 to 7 working days to process. It's important to note that a cancellation charge of ₹20/- plus GST per passenger will be deducted from the refund amount.
Refund at the Station
If you are unable to cancel your waiting list ticket online or prefer a more immediate refund process, you have the option to cancel your ticket at the station. Follow these steps to complete the cancellation and refund process:
1. Visit the railway station: Head to the railway station from which you initially planned to depart. Ensure that you have enough time before the train's scheduled departure.
2. Locate the ticket counter: Locate the ticket counter at the station. These counters are typically marked with clear signage and are usually found near the entrance or within the station's main hall.
3. Present your ticket: Approach the ticket counter and present your waiting list ticket to the clerk behind the counter. They will need to verify your ticket details to proceed with the cancellation.
4. Pay the cancellation charge: The clerk will inform you about the cancellation charge, which is ₹60/- per passenger. Pay the required amount to the clerk as the cancellation fee.
5. Receive refund slip: Once the cancellation charge is paid, the clerk will provide you with a refund slip. This slip serves as proof of your cancellation and should be kept for future reference.
Refunds for tickets canceled at the station are processed immediately. However, please note that confirmed tickets are not eligible for a refund.
It is crucial to plan your cancellation in advance and consider the respective deadlines for online and station cancellations. By doing so, you can avoid unnecessary charges or complications.
In conclusion, canceling and refunding a waiting list ticket is a straightforward process that can be accomplished either online or at the station. Online cancellations offer
the convenience of initiating refunds from the comfort of your own home, while station cancellations provide a quick and immediate refund process. Be sure to adhere to the specific cancellation deadlines and charges associated with your chosen method to ensure a smooth refund experience. Safe travels!
_Note: The cancellation process and charges mentioned in this article are based on the information available at the time of writing. It is always recommended to check the latest guidelines and regulations provided by the Indian Railways or visit the official IRCTC website for the most up-to-date information._
0 Comments